FREQUENTLY ASKED QUESTIONS
Novus LLC is a wholesale distributor of technology and video games. We offer a wide variety of electronic products, such as computers, laptops, mobile phones, video game consoles, peripherals, and accessories, among others.
Yes, we ship to the entire territory of the United States and Latin America. We work with reputable shipping companies to ensure that the products reach our customers safely and efficiently.
We accept various payment methods, such as credit and debit cards, bank transfers.
Yes, we offer discounts to wholesale buyers and those who make purchases in large quantities.
You can contact our customer service through our website, email, phone, or live chat. Our team is available to help you with any questions or concerns you may have.
Yes, we offer warranties on all the products we sell. The length of the warranty varies depending on the product, but we make sure that our customers are protected against manufacturing defects and other issues. See
Yes, we have a return policy that allows our customers to return the products in case they are not satisfied with them. The return policy varies depending on the product, but we make sure that our customers are satisfied with their purchase.
Yes, once your order has been shipped, you will receive a tracking number so that you can track your order. You can also contact our customer service for information about the status of your order.