Privacy Policy of Novus LLC

Last updated: February 18, 2023

At Novus LLC, we take the privacy of our customers and website visitors seriously. This privacy policy describes how we collect, use, and protect the personal information we receive from you.

Personal information we collect

We collect personal information that you provide to us directly, such as your name, email address, shipping and billing address, phone number, and payment details. We may also collect information about your purchases and your activity on our website.

In addition, we automatically collect certain information about your device and your use of our website, such as your IP address, device type, operating system, browser type, and pages visited.

How we use personal information

We use the personal information we collect for the following purposes:

  • Processing and fulfilling your orders and providing you with information about the status of your order.
  • Communicating with you about your account and responding to your inquiries and requests.
  • Improving and personalizing your experience on our website.
  • Sending you marketing emails and promotions that you may be interested in.
  • Detecting and preventing fraud and other illegal activities.
  • Complying with our legal and regulatory obligations.

Sharing personal information

  • We may share your personal information with third parties in the following circumstances:
  • With service providers who perform services on our behalf, such as payment processing and order fulfillment.
  • With marketing and advertising partners to send you relevant offers and promotions.
  • With law enforcement authorities and other third parties to comply with our legal and regulatory obligations.
  • With any potential buyer of our business in the event of a business transaction, such as a merger or acquisition.

Protection of personal information

We take reasonable and appropriate measures to protect your personal information from loss, misuse, and unauthorized access. We use physical, technical, and administrative security measures to protect the personal information we store.

However, please note that no transmission of data over the Internet is completely secure and we cannot guarantee the security of the personal information you transmit through our website.

Your rights

You have the right to access, correct, and delete the personal information we have about you. You may also object to the processing of your personal information and request limitation of processing.

If you wish to exercise any of these rights, please contact us using the contact details on our website.

Changes to the privacy policy

We may update this privacy policy from time to time to reflect changes in our privacy practices. If we make significant changes to this policy, we will notify you through our website or other means, such as email.

If you have any questions about our privacy policy, you may contact us using the contact details on our website.